We built this for CapitalPay
This isn't a slide deck. It's a working AI agent that checks today's takings, explains a settlement delay, walks a chargeback through evidence, and answers the real questions CapitalPay merchants ask every day. Try it.
What Lorikeet can deliver for CapitalPay
Built around the questions CapitalPay merchants actually ask — takings and settlement, terminals, chargebacks and fees — quick and concrete.
Natural conversations
Merchants ask in their own words. Lorikeet understands context, handles follow-ups, and actually resolves the question — not just FAQ lookups.
All channels available
The same AI across chat, voice, email, and in-app. Consistent answers whether a merchant asks about a settlement, a terminal, or a chargeback.
Compliance built in
Built for FCA-regulated merchant acquiring. Chargebacks explained factually with no promised outcomes, and held funds handled calmly and clearly.
Around the clock
A terminal down on a Saturday morning, a settlement question before payroll, a chargeback deadline — merchants get help whenever they need it, not just office hours.
Ready for your systems
In production, connects to your acquiring platform, terminal estate, settlement and dispute systems. This demo shows the experience — yours will have real integrations.
Live in days
This entire demo — merchant scenarios, knowledge and chat — was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for CapitalPay. Real logic for real merchant scenarios.
Mapped your scenarios
Settlement and takings queries, terminal troubleshooting, chargeback evidence guidance, fee and statement questions — all handled with dedicated logic.
Added your knowledge
Settlement timing (next business day), terminal fixes, chargeback evidence checklists, fee structures — searchable the moment a merchant asks.
Set the safety controls
Merchant-aware account actions. No promised chargeback outcomes. Clear, factual handling of held funds. Never promises a human transfer it can't deliver.
Went live
Chat is working right now. Ready to connect to your real acquiring and settlement systems.
Ready to add the world's best CX AI?
Connected to your actual merchant data. Handling your real support volume across settlement, terminals, chargebacks and fees.
Talk to the team